Returns Policy



At Listers Interiors we want you to be happy every time you shop with us, which is why we offer a 'no quibble' 10 day return policy. You can return your purchase for any reason within 10 working days from point of sale or goods delivery. The goods must be in their original undamaged packaging and in resalable condition. You will be offered a full refund, exchange or credit note. A valid receipt will be required for all returns.

In the event of an order cancellation the purchaser will incur a £29.99 handling charge which will be deducted from the refund total. The handling charge will also apply in the case of the return, (uplift) of non faulty goods. In the unlikely event of goods being faulty or damaged on delivery, please contact the store from which the purchase was made within 48 hours of delivery, and e.mail your details, including digital images of faults/damage to: customerservices@listersinteriors.com one image must be of the 'quality control' stamp on the back of all furniture items, for manufacturers reference. we will exchange any item free of charge, if we are unable to replace any item due to circumstances out of our control, such as stock availability etc we will offer a full refund on item/items concerned.

If you wish to amend or cancel any 'made to order' upholstery items you must contact the store of purchase within 48 hours and e.mail customerservices@listersinteriors.com quoting your order number (this is the R. number on your printed receipt). All upholstered goods made to customers specifications are non returnable unless considered faulty due to manufacturers defects, with liability being apportioned to said manufacturer.

If you collected your furniture from our central depot please contact:

LISTERS
WAYMILLS INDUSTRIAL ESTATE
WHITCHURCH
SY13 1TT
01948 663661

For contact details of our stores please refer to the Contact Us page.