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FURNITURE & GIFTS / HOMEWARE DELIVERY - UK MAINLAND
Homeware standard delivery via courier - £4.99 (2-5 Working Days)
Furniture 2 man delivery - £29.99 (Usually 1 - 2 weeks)
Furniture can be collected from our central depot in Whitchurch:
Whitchurch SY13 1TT.
(This excludes sofa's. All sofa ranges are delivered nationwide within eight weeks of the order being placed. A delivery charge will only be applied if a footstool is purchased separately and not part of a sofa order. Please contact your local store for more information)
Two working days notice is required before collection. A copy of your receipt will be required as will proof of identity before goods can be released. Tel. 01948 666064/ 01948 663661. Opening hours: Mon-Fri. 8.30am-4.00pm.
If items are in stock you will be advised as to the next available delivery day for your area.
If goods are not in stock you will be given an approximate lead time for goods coming into stock. Please note this is a guide only, due to forces out of our control that may affect lead times.When goods are ready for delivery we will call you to offer a delivery day.
We will not be able to give you an indication of what time of day your delivery will occur, although you will receive a 'phone call one hour before our team are due to arrive.
Delivery is to the room of your choice. Unfortunately our delivery crews cannot take away packaging due to time and space constraints. Please check the dimensions of access points such as external and internal doors, as well as corridors, stairs and corners, to ensure there is sufficient access for our delivery crew to place your order in the room(s) of your choice. If you are not there at the point you have been given for delivery, the crew will attempt to contact you and will wait for ten minutes. The delivery will then be rearranged but please note you will be charged for the new delivery. Due to health and safety/insurance restrictions our delivery teams cannot remove their boots before entering your premises. As such please make arrangements for carpets/flooring to be protected. Please remove any obstructions such as furniture, stair-gates, pictures and ornaments.
A disclaimer will be produced for a signature.
Please advise us of any 'local conditions' that may affect your delivery.
At Listers Interiors we want you to be happy every time you shop with us, which is why we offer a 'no quibble' 10 day return policy. You can return your purchase for any reason within 10 working days from point of sale or goods delivery. The goods must be in their original undamaged packaging and in resalable condition. You will be offered a full refund, exchange or credit note. A valid receipt will be required for all returns.
In the event of an order cancellation the purchaser will incur a £29.99 handling charge which will be deducted from the refund total. The handling charge will also apply in the case of the return, (uplift) of non faulty goods. In the unlikely event of goods being faulty or damaged on delivery, please contact the store from which the purchase was made within 48 hours of delivery, and e.mail your details, including digital images of faults/damage to:
firstname.lastname@example.org one image must be of the 'quality control' stamp on the back of all furniture items, for manufacturers reference. we will exchange any item free of charge, if we are unable to replace any item due to circumstances out of our control, such as stock availability etc we will offer a full refund on item/items concerned.
If you wish to amend or cancel any 'made to order' upholstery items you must contact the store of purchase within 48 hours and e.mail email@example.com quoting your order number (this is the R. number on your printed receipt). All upholstered goods made to customers specifications are non returnable unless considered faulty due to manufacturers defects, with liability being apportioned to said manufacturer.
If you collected your furniture from our central depot please contact:
WAYMILLS INDUSTRIAL ESTATE
For contact details of our stores please refer to the Contact Us page.